Solluna Return Policy
Rely on the Solluna by Kimberly Snyder 100% Satisfaction Guarantee*
*All International orders are FINAL SALE and not eligible for returns.
We'll gladly accept returns or exchanges for any http://mysolluna.com/ purchases that are received within 30 days of the RECEIVED date for supplements, digital products, and unopened skincare products in new condition. If your skincare product has been opened and used, and you are unhappy with the results, please return the unused portion of the product in its original container within 21 days of the RECEIVED date in order to be eligible for a refund.
Note: Postage and Promotional items are non-refundable. Items purchased as part of a package deal or bundle will be eligible for a refund that is calculated based on the items no longer being part of a package deal and the discount will no longer be included.
For purchases made through any other site such as Amazon, please contact the site where you made your purchase for assistance with returns. We are unable to process returns or refunds for purchases that were not made through mysolluna.com.
To initiate the return or refund process, please contact us at firstname.lastname@example.org for return authorization, address, and instructions.